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Profile Wormholio
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Message 2203 - Posted: 6 Jan 2006 | 20:42:02 UTC

The Pirates@Home server has been upgraded to BOINC version 5.2.15. Lots of small things are not working right now, but are being corrected as they are found, or at least as we are able to figure them out.

It would be wise not to edit your forum preferences, as right now you will likely loose your Avatar image.

One thing that is working right off is that the operations control panel is off limits to the crew. ;-)
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Message 2204 - Posted: 10 Jan 2006 | 13:42:25 UTC - in response to Message 2203.
Last modified: 10 Jan 2006 | 15:44:00 UTC


It would be wise not to edit your forum preferences, as right now you will likely loose your Avatar image.

The problem with images being lost has been fixed.

However, there is still a problem with displaying or modifying profiles. This is likely due to database problems, and is being investigated...
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Message 2205 - Posted: 11 Jan 2006 | 16:51:19 UTC - in response to Message 2204.


However, there is still a problem with displaying or modifying profiles. This is likely due to database problems, and is being investigated...


The problem has been fixed, and now profiles display properly and can be modified. It was not a database problem, it was a project customization issue.

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Message 2239 - Posted: 16 Jan 2006 | 5:40:24 UTC

I've noticed looking thru some of the workunits there are participants still using version 4.19, but they seem to crunch sucessfully.
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Message 2244 - Posted: 16 Jan 2006 | 13:02:29 UTC - in response to Message 2239.

I've noticed looking thru some of the workunits there are participants still using version 4.19, but they seem to crunch sucessfully.


In many cases (not all) what you are seeing are WU that were sent out last summer just before closedown and now are being sent out for their second outing. I think you will find that more often than not the v4.19 results were returned last June not since reincarnation.

Given that 4.19 was still allowed last JUne, and that the apps have not been developped since, it is no surprise that they still all work together. The only issues would be around the different ways EDF is handled, and so on, and at present there is not enough work here to test that properly...

R~~

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Message 2274 - Posted: 16 Jan 2006 | 18:41:52 UTC - in response to Message 2205.
Last modified: 16 Jan 2006 | 18:44:35 UTC


However, there is still a problem with displaying or modifying profiles. This is likely due to database problems, and is being investigated...


The problem has been fixed, and now profiles display properly and can be modified. It was not a database problem, it was a project customization issue.


As of a few minutes ago I could NOT modify my profile text, this produces a cannot modify profile - database error message. I was able to change the picture.

Profile Wormholio
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Message 2275 - Posted: 16 Jan 2006 | 19:12:06 UTC - in response to Message 2274.


As of a few minutes ago I could NOT modify my profile text, this produces a cannot modify profile - database error message. I was able to change the picture.


Does it work, or not, if the text you are entering has no single quotes in it, or not? Or other special characters?



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Message 2276 - Posted: 16 Jan 2006 | 19:27:02 UTC - in response to Message 2275.


Does it work, or not, if the text you are entering has no single quotes in it, or not? Or other special characters?


Pardon me for jumping in on someone else's thread here, but just wanted to let you know that I was able to just create and edit a profile. I tried editing again and adding single quotes on a word, which then caused it to report a "database error".


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Message 2288 - Posted: 17 Jan 2006 | 0:01:22 UTC - in response to Message 2275.


As of a few minutes ago I could NOT modify my profile text, this produces a cannot modify profile - database error message. I was able to change the picture.


Does it work, or not, if the text you are entering has no single quotes in it, or not? Or other special characters?




It worked once I removed all the single quotes or double quotes. ( I've or don't )

It should be noted that I've not had a "problem" with this on the other 15 or so projects (same profile cut-n-pasted)

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Message 2302 - Posted: 17 Jan 2006 | 12:53:05 UTC - in response to Message 2288.


As of a few minutes ago I could NOT modify my profile text, this produces a cannot modify profile - database error message. I was able to change the picture.

Does it work, or not, if the text you are entering has no single quotes in it, or not? Or other special characters?

It worked once I removed all the single quotes or double quotes. ( I've or don't )

It should be noted that I've not had a "problem" with this on the other 15 or so projects (same profile cut-n-pasted)


Noted for the log. I had the same problem/solution. I have not yet been able to run the script which translates forum posts and profiles to BBcode. That may fix it. Or not, but we'll add this to the list. Thanks for the report, from all hands.
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Message 2323 - Posted: 17 Jan 2006 | 22:00:20 UTC - in response to Message 2302.
Last modified: 17 Jan 2006 | 22:07:20 UTC

I remember there was this problem in one of the projects. It was either PrimeGrid (Message@home then) or Sztaki Desktop Grid... Probably the latter.
I'll skim over their message boards for that.

---edit---

Now I'm pretty sure it was SZDG. The problem is, they had a major HDD crash, and lost all of the data, including message board content.
You may want to contact Adam Kornafeld - project developer on this
http://www.lpds.sztaki.hu/index.php?menu=staff&&load=staff/member.php&&mid=20
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Message 2348 - Posted: 18 Jan 2006 | 10:20:02 UTC - in response to Message 2323.

I had also some issues on updating forum preferences. Namely changing my avatar.
When I tried to upload a new avatar, nothing happened. It didn't change. So I deleted the avatar I was using, and then tried to upload a new one, and avast!, instead of a new one, there was an old one!
So I gave up changing avatars for a while. Some time later, I decided to update my signature. This went with no problems, but avast again!, when I updated my preferences, I also got the avatar I wanted to have!

BTW: I dodn't really know where to post this message. Could you specify, where should we post about problems with forums (as testing it is our current goal, it doesn't really fit into 'Help! or Helpdesk, as it invloves no crunching it doesn't fit into 'Number Crunching')
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Message 2349 - Posted: 18 Jan 2006 | 13:30:18 UTC - in response to Message 2348.

This is usually a caching problem. Caching by your own browser, that is.
If you change your avatar, then refresh your cache a couple of times (Shift+F5 or CTRL+F5, depending on browser), the new avatar will shine.
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Profile Wormholio
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Message 2351 - Posted: 18 Jan 2006 | 14:03:46 UTC - in response to Message 2348.

BTW: I dodn't really know where to post this message. Could you specify, where should we post about problems with forums (as testing it is our current goal, it doesn't really fit into 'Help! or Helpdesk, as it invloves no crunching it doesn't fit into 'Number Crunching')


Both Help! and Helpdesk are for help of all sorts, not just crunching. That is why they are there, in addition to 'Number Crunching'.

This kind of thing would go to Help!. Other discussions could go on the Wish list.

I am wondering if the Helpdesk format is worthwhile? Einstein@Home dropped it. The idea of creating a knowledge base/FAQ is good, but does it work? What is working best on other projects?


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Message 2355 - Posted: 18 Jan 2006 | 15:22:57 UTC - in response to Message 2351.

I am wondering if the Helpdesk format is worthwhile? Einstein@Home dropped it. The idea of creating a knowledge base/FAQ is good, but does it work? What is working best on other projects?

As long as you want to keep your rants off of the main forums, the helpdesk forums aren't a bad thing. The main problem is that people don't look for help on the front page of the project. If their Boinc Manager so much as beeps at them, they are posting about it on the forums. No checking of the news, no checking of a possibility of a FAQ.

Partially because the Boinc Manager has buttons pointing to the forums, not going through the front page. Partially because they think this is easier. Although there are of course those who refuse to be helped by other volunteers and only want to talk to the top brass, thus demand they get their email addresses.

The help desk forums at Seti help relieve the main forums. Plus you need credits to be able to post at their main forums. So if Seti were to dump the help desk forums.... people wouldn't be able to post for help. But that aside.

All the FAQs in the world won't help you if people refuse to look for them. Not even if you added them as a download or installed with BOINC. How many readme files are sent with games and you still see people going to forums, especially signing up to them even, to ask a question that's handled in the readme.txt?

That's my 2 cents. ;)
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Message 2367 - Posted: 18 Jan 2006 | 17:17:41 UTC - in response to Message 2355.


As long as you want to keep your rants off of the main forums, the helpdesk forums aren't a bad thing. The main problem is that people don't look for help on the front page of the project. ...


I think the help desk would work better if links to its pages were on the message boards page.

Kind of like Einstein, where all the links come off the same page, but also kind of like SETI in that it is a very good idea to have the SETI-style 'I also have this question' buttons and so on on the helpdesk.

SETI-style pages, Einstein style links.

R~~

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